Service Introduction
Since 1997, Supply Chain Service Division has introduced the world-renowned INFOR WMS (INFOR acquired SSA Global from year 2007) that occupies the highest global market share and takes the leading place. We successfully made it localized completely and widely adopted by domesticly famous business customers. In 2002, we continued to introduce JDA (JDA acquired Manugistics from 2006), the best innovative solution for EPO enterprise’s profits, and hence it contributed to the connection between domestic professional logistic technology and international logistic knowledge. In the same year, Supply Chain Service Division even spread its service to Shanghai to invest Logichain Technologies Inc , and founded WorldTrend Integrated Technologies Inc in the next year, to specialize in the installation and promotion of systems relevant to supply chain and logistic. Through the experiences of cross-strait market, the international logistic knowledge of commercial flow, logistic and Supply Chain System is further assembled and integrated, and hence we can establish a solution for logistic management system, which can give considerations to both the uniqueness of cross-strait region and the commonness of global operation. 

＊ Business Partner︰INFOR Profile
After deliberate evaluation, INFOR Global Solution.(INFOR) decided to step into the market of Warehouse Management System( WMS), and then merged EXE Technologies Inc (EXE) in 2003, the globally-largest provider of logistic warehouse management system. Supply Chain Service Division originally cooperated with EXE and acted as an agent for its products; however, after the merger, the cooperation was transferred to INFOR simultaneously（the original EXE was combined and formed by American Dallas Systems and Neptune Software, two professional logistic information technology companies.）The present range of INFOR organization includes Asian Pecific, Europe and North America which are the top three regions, and INFOR has more than 100 world-renowned customers, including third party logistic companies such as Excel, UPS, Fedex, Bax Global, and retailer companies such as WH Smith, safeway, Circle K, and Boots, as well as world-renown manufacturers such as Sony, Adidas, SamSung, and GM. 

INFOR Website︰www.infor.com 

＊Business Partner︰JDA Profile
JDA acquired Manugistics from year 2006. Its global branches spread through Shanghai, Singapore, Japan, Australia, Belgium, Brazil, Canada, France, Germany, Italy, Holland, U.K., etc, 30 branches in total. It has more then 1200 professional technicians worldwide, and its annual business volume exceeds 267 million U.S. dollars. Its customer groups cover more than 1300 enterprises and entities globally, including many famous enterprises such as Amazon.com, Cisco, 3COM, Texas Instrument , Compaq, NTT Do Co Mo, Ford, United Airline, UPS, Harley – Davidson, Nestle and Unilever. In Taiwan, its customer range covers electronic and high-technology industry, agricultural product industry, apparel and textile industry, automobile, chemical, consumer goods, energy, food, government institutions, medical business, metal industry, papermaking industry, pharmaceutical industry and retail industry. 

JDA Website︰www.JDA.com

Service Items
（I）Agent for INFOR WMS
INFOR WMS focuses its orientation on customers and holds the belief of product innovation, to provide customers with logistic software and counseling services. Its products can be widely applied in traditional and advanced logistic center’s operations, providing counseling services for logistic centers and the build-up of comprehensively integrated logistic information system. It has been adopted by numerous leading professional logistic companies, retailers and wholesalers.

In addition, INFOR WMS specializes in the management knowledge of Supply Chain Execution (SCE), capable of providing fully-integrated and timely logistic management system, logistic center’s resource management system, order processing system and the support system for logistic operation strategy. These systems can provide many functions such as real time information communications of the whole warehouse’s operation, instruction connections moved with operations and by Radio Frequency (RF), rapid circulation and delivery, Cross-Docking operations and decision support. Besides, the productivity of relevant systems can be also enhanced by the use of EDI, to decrease the cost of regular operation in logistics.

The hardware platform of INFOR WMS can be applied in enterprises of different scales, and it can be operated under the two environments of Microsoft Windows NT/Microsoft SQL Server and NT/Unix/DB2/Oracle, to mainly produce applications in accessibility, transmission, and expandability. The N-Tier System of INFOR adopts the unique interface module Connect.exe of INFOR WMS , which can integrates fully from INFOR WMS information layer:（1）from the present and hereafter new component versions and（2）from interface /API constructed by INFOR WMS, and how to reinforce functions such as Cross-Docking, and circulation Work Center. INFOR WMS can manage large and complicated warehouse logistic centers, and the system software itself can provide an environment that can continue on enhancing functions. INFOR WMS continuously strives for perfection in technology, to promote the system to be of more expandability and prospective operation level. INFOR WMS is designed at many functions such as humanity operations, Graphical User Interface (GUI), powerful inquiry, multiple data review, integral safety system and timely translation. If added with the use of EDI or RF, the paper volume of paperwork produced by traditional warehouse activities will be decreased, but the data circulation will not be affected.

In general, the advantages of the logistic warehouse management solution INFOR WMS are:

1. High reliability: From its initial design, INFOR WMS has been defined as Mission-Critical Application, and its design object is that it can be operated in warehouse environments of different industries.

2. Adequate expandability: INFOR WMS can be applied in middle scale logistic centers to highly complicated large logistic warehouse centers of tremendous transactions. The users can work out short-terms, middle-terms, and long-term plans, according to the logistic center’s needs in each existing and hereafter growing stage.

3. Excellent collaborative ability to Interoperable system: INFOR WMS has wealthy practical experiences, which can perform interface communications with MRP manufacturing plan system（BEPICS、PRISM and Others）and ERP enterprise resource plan system（SAP、 BAAN、ORACLE and Others）. INFOR WMS also has standard interface certificates of SAP and ORACLE.

4. Capable of producing the fastest investment result and show it upon ROI: INFOR WMS has professional “9 stage implementation methodology” to introduce plans and the installation progress of average 12~16 work-weeks, which can make the investment and reward ratio be revealed in a very short time. Generally speaking, once the real on-line operation of INFOR WMS is mature, within one reasonable time-period, up to 30% cost in operation and the efficiency of stock management is possible to be reduced. 

5. Its functions are suitable for the needs of enterprises’ specific developments: INFOR’s logistic warehouse software system has more than 1000 installation points globally, and it can be widely applied and verified in different industries（retail, wholesale, large-scale industry of foodstuffs and grocery, professional logistic and manufacturing）.

6. Using the advanced information technology: The N-Tier structure of INFOR WMS and its componentized product design allow INFOR WMS to be able to produce the largest installations flexibility and hereafter development potential.

The Optional Module System of INFOR WMS can enhance operation on efficiency and accuracy through following functions:

1.Basic Warehouse Module: capable of handling Receiving, Replenishment, Picking, Shipping, Maintaining Inventory, Reporting, Electronic Commerce, used in system interface integration, Multiple Sites/Multiple Languages,etc.

2.RF Application︰Receiving, Putaway, Picking, Replenishment, Shipping and Maintaining Inventory（Radio Frequency function, Optional Module）.

3.Batch Handheld Application︰Using reporting and barcode to assist in Receiving, Putaway, Picking, Replenishment, Shipping and Maintaining Inventory (Optional Module)

4. Billing Optional Module

5.IDX Module︰Applied in MHE（Material Handling Equipment）integration, for example, the automation hardware integration such as Pick to Light, CAPS, AS/RS,（Optional Module）.

6. Task Management(Optional Module）︰Managing multiple tasks.

7. Cross Dock Optional Module

8. Work Order Optional Module

9.Customer/Supplier Portal （Optional Module）

（II）Agent for JDA SCM/EPO System
JDA is the current leader that provides the solution of so-called Enterprise’s Profits enterprise’s Profits Optimization (EPO) for enterprises and B2B electronic transaction market. It is the solution that combines enterprises’ and transaction market’s supply chain management with the function of optimizing price revenue. It can bring profitable growth simultaneously through the function of optimized supply and demand aspects.

NetWORKS™ - Supply Chain Management (SCM), the JDA EPO logistic management solution, can focus on the needs of general business in enterprise’s management, including daily operations such as design, manufacturing, transportation, purchase, storage and selling, to organize the systems of build-up on-line in real time supply chain. Take demand management as example, only by accurate market prediction can the production and sale be coordinated and the inventory be effectively reduced. When facing the increasingly complicated marketing channels, market prediction and demand planning, JDA has the best demand prediction and management system, which not only further accesses end-consumers in extended supply chain management, to grasp the market needs accurately, but also cooperates with the marketing plan further, to draw up sale prediction, and hence becoming a effective tool for improving annual revenue and promoting commercial opportunities. JDA’ demand management can cooperate with other JDA products such as the Master Planning of supply and production, the Fulfillment and Scheduling/Supply of distribution and inventory management, to assist in reducing the cost of inventory stock, production and distribution.

As for the aspect of raw material supply management, JDA’ material supply management module can provide customers with added value, quickly responds to customers’ diversified need and the market change. JDA not only has dynamic managements in inventory, suppliers and cost, but also can single out each problem part to simulate the condition of change, and then pick out the best supply plan for raw materials. This is a Client-Server Structure that has the ability of cross-organizing, and it emphasizes on combining and extending the original function of manufacture system, which enhances the original operation system’s information management ability, and then marks and analyzes the possible schedules and the choices for raw materials; in addition, it can conduct collaborative E-commerce with suppliers through Web. The famous Compaq and Cisco both choose JDA’ material management solution, collaborating with hundreds of main suppliers globally to perform E-commerce.

The following are illustrations of parts of NetWORKS™ - SCM solution:

1. NetWORKS™ Delivery
In the market, JDA’ transportation and distribution route plan is the first commercial application software designed for the optimization of transportation and distribution operation. It can support to organize an exclusive oneself and the out-sourcing motorcade, to plan out the transportation and distribution routes that can economize the cost and can be of real benefit, with the premise of high-quality customer service standard. 

JDAs’ transportation and distribution route plan can build up routes for daily operations, and set up the plan of main shift schedule during each plan cycle. Besides, this transportation and distribution route plan also provides “What if” simulation situation; the user can simulate the effects resulted from testing route changes. At the same time, this project can be also used in strategic organizing, to assist in judging the resource demands; when a specific distribution point has operation needs, the number of vehicles needed in service routes can be decided in advance according to a weekly cycle of main shift schedule.

2. NetWORKS™ - Price and Revenue Optimization
With its excellent analysis ability, aiming at differences of customers and channels, it provides optimized price for all products. At the same time, it assists enterprises in getting the best balance between increasing profit margin and the strategy goal (ex. Market share).

3. NetWORKS Marketplace™
It is a complete and flexible solution for E-commerce transaction market. Its unique e-Infrastructure can assist in building up “one to many” and “many to many” enterprise networks, to perform prompt sharing, reviewing and conducting each business operations.

4. WebWORKS™ Architecture
Through this information structure, connections between partners such as customers and suppliers can be formed, to share every piece of information simultaneously.

5. WebConnect™ Integration
Through the network, it can integrate applications and communicate important messages, urging the enterprise to make wise decisions rapidly in the electronic transaction network.

 (III）The project installation build-up of relevant systems
Through long-term endeavor and research, with abundant practical experiences, we can tailor-make and modify the system needs for our customers, to assist our customers in successfully installing the project and substantially reducing the time period needed at installation.

（IV）The counseling service for installations of logistic warehouse and supply chain plan system
The installation personnel will provide the detailed introductions of operation scale and the answers, to assist customers in achieving the desirable goal in the shortest time.

（V）Update operations of relevant system maintenance
It can respond to business expansion and trend demands, to provide follow-up updates and maintenances for the system. Besides, it can also introduce the most advanced system continuously, to provide customers with the most competitive management advantages.